1. ACCEPTANCE OF TERMS

Welcome to Women’s Aid Organisation (hereinafter referred to as "WAO")! WAO provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at: www.wao.org.my

PLEASE READ THE FOLLOWING TOS RELATING TO YOUR USE OF THIS SITE CAREFULLY. By using this site, you are deemed to have agreed to these terms and conditions of use. In addition, when using particular WAO services, you and WAO shall be subject to any posted guidelines or rules applicable to such services which may be posted from time to time. By using this site after we post any changes to these TOS, you agree to accept those changes, whether or not you have reviewed them. If at any time you choose not to accept these TOS, please do not use this site. All such guidelines or rules are hereby incorporated by reference into the TOS. WAO also may offer other services from time to time.

Please note that these TOS apply to your use of all of the sites and services owned or operated by WAO. These TOS do not apply to your use of unaffiliated sites to which any of the WAO Sites is link to.

2. DESCRIPTION OF SERVICE

WAO provides users with access to a rich collection of information about domestic violence, legal information for victims, phone and face to face counselling, temporary shelter, child care centre, obtaining sponsorships for children’s education ("Anak Angkat" Scheme), and any other future service that WAO thinks fit to provide (the "Service"). Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new WAO properties, shall be subject to the TOS. You understand and agree that the Service is provided "AS-IS" and that WAO assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalisation settings.

In order to use the Service, you must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, you must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.

3.WAO PRIVACY POLICY

Any information we have about you is subject to our Privacy Policy. Pursuant to WAO's privacy policy, we may disclose to third parties certain aggregate information contained in your related data, provided that, such information will NOT include personally identifying information, except as specifically authorised by you or in the good faith belief that such action is reasonably necessary to comply with the law, legal process, to enforce the TOS, or under any of the other circumstances set forth in our privacy policy, as may be amended from time to time. Please refer to the Privacy Policy document for more detailed information on our Privacy Policy.

4. USER CONDUCT

You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not WAO, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. WAO does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will WAO be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.

You agree not to use the Service to:

1. upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelious, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
2. harm minors in any way;
3. impersonate any person or entity, including, but not limited to, a WAO official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
4. upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential
5. information learned or disclosed as part of employment relationships or under nondisclosure agreements);
6. upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party;
7. upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
8. disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
9. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
10. intentionally or unintentionally violate any applicable local, state, national or international law and any regulations having the force of law;
11. "stalk" or otherwise harass another; or
12. collect or store personal data about other users.

You acknowledge that WAO does not pre-screen Content, but that WAO and its designees shall have the right (but not the obligation) in their sole discretion to refuse or move any Content that is available via the Service. Without limiting the foregoing, WAO and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by WAO or submitted to WAO, and in all other parts of the Service.

You acknowledge and agree that WAO may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOS; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of WAO, its users and the public.

You understand that the technical processing and transmission of the Service may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

5. INDEMNITY

You agree to indemnify and hold WAO, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of the TOS, or your violation of any rights of another.

6. NO RESALE OF SERVICE

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

7. GENERAL PRACTICES REGARDING USE

You acknowledge that WAO may establish general practices and limits concerning use of the Service. You further acknowledge that WAO reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

8. MODIFICATIONS TO SERVICE

WAO reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that WAO shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

9. LINKS

The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because WAO has no control over such sites and resources, you acknowledge and agree that WAO is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that WAO shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

10.SUBMISSIONS
We welcome your comments about any of the WAO Sites. However, unless a site has set up a specific submissions policy, we will not review or consider any unsolicited creative submissions. We hope you will understand that this policy is intended to avoid the possibility of future misunderstandings in the event that projects developed by our professional staff might seem to others to be similar to their own creative work. Accordingly, we must ask that you not send us any original creative ideas, suggestions or materials.

If, despite our request, you send us any creative idea, suggestion or material ("Submission"), it shall become our property. No Submission will be subject to any obligation of confidence by us, and we will not be liable for any use or disclosure of any Submission. We will exclusively own all known or later-existing rights to the Submission world wide, and will be entitled to the unrestricted use of the Submission for any purpose, without compensation to the provider of the Submission.

If you are submitting something to a site that has set up a submissions policy, please consult that site for its specific requirements.

11. WAO'S PROPRIETARY RIGHTS

You acknowledge and agree that the Service and any necessary software used in connection with the Service ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorised by WAO or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part. WAO grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sub-license, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorised access to the Service. You agree not to access the Service by any means other than through the interface that is provided by WAO for use in accessing the Service.

12.DISCLAIMERS AND LIMITATION OF LIABILITIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

1. THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS; WAO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
2. ADVICE PROVIDED THROUGH THE WAO SITE IS PROVIDED FOR INFORMATIOAL PURPOSE ONLY AND SHOULD NOT BE RELIED UPON FOR ANY DECISIONS. YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
3. WAO DOES NOT REPRESENT OR WARRANT THAT:

1. THE SITE OR SERVICES WILL MEET YOUR EXPECTATIONS;
2. THE SITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
3. ANY RESULTS OR CONTENT THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR PRODUCTS WILL BE ACCURATE, TIMELY, COMPLETE OR RELIABLE; AND
4. ANY ERRORS ON THE SITE WILL BE CORRECTED.

D) WAO IS NOT RESPONSIBLE AND WILL HAVE NO LIABILITY FOR:

1. HARDWARE, SOFTWARE, OTHER ITEMS OR ANY SERVICES PROVIDED BY ANY PERSONS OR ENTITIES OTHER THAN WAO; OR
2. THE FAILURES OF THE INTERNET OR ANY DATA OR TELECOMMUNICATIONS EQUIPMENT, SYSTEM OR NETWORK USED IN CONNECTION WITH THE SITE.

5. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
1. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM WAO SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WAO WILL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR:

1. ANY SPECIAL, INCIDENTAL, DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY DAMAGES OR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE SITE OR SERVICES, EVEN IF WAO HAS BEEN ADVISED OF SUCH DAMAGES OR THE POSSIBILITY OF SUCH DAMAGES; OR
2. PERSONAL INJURY, INCLUDING, WITHOUT LIMITATION, DEATH, CAUSED BY YOUR USE OR MISUSE OF THE SITE OR SERVICES.

8. RELIANCE ON ANY CONTENT FROM THE SITE OR SERVICES ARE SOLELY AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WAO WEB SITE OR SERVICE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WAO WEB SITE AND ITS RELATED SERVICES.

13. NOTICE

Notices to you may be made via either email or regular mail, provided you have submitted relevant personal information to WAO. The Service may also provide notices of changes to the TOS or other matters by displaying notices or links to notices to you generally on the Service.

14. TRADEMARK INFORMATION

The contents of this site are protected by copyright and trademark laws, and are the property of WAO and any other owners. Unless we say otherwise, you may access the materials located within the WAO Sites only for your personal use. This means you may download one copy of posted materials on a single computer for personal, non-commercial home use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material you do not obtain any ownership rights in that material.

You must abide by all additional copyright notices or other restrictions contained in any of the WAO Sites.

15. COPYRIGHTS

WAO respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide WAO the following information:

1. an electronic or physical signature of the person authorised to act on behalf of the owner of the copyright interest;
2. a description of the copyrighted work that you claim has been infringed;
3. a description of where the material that you claim is infringing is located on the site;
4. your address, telephone number, and email address;
5. a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law;
6. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf.

Please contact WAO for Notice of claims of copyright infringement on its site.

By mail: P.O. Box 493, Jalan Sultan,

46760 Petaling Jaya,

Selangor Darul Ehsan

Malaysia

(Please attention to legal Disclaimers)

By phone: 00-603-7958 6287

By email: wao@po.jaring.my (please attention to Legal Disclaimers)

16. GENERAL INFORMATION

The TOS constitute the entire agreement between you and WAO and govern your use of the Service, superseding any prior agreements between you and WAO. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The TOS and the relationship between you and WAO shall be governed by the laws of Malaysia without regard to its conflict of law provisions. You and WAO agree to submit to the personal and exclusive jurisdiction of the courts located within Malaysia. The failure of WAO to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.

The section titles in the TOS are for convenience only and have no legal or contractual effect.

17. JURISDICTIONAL ISSUES

We control and operate this site from our offices in Malaysia. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

19. VIOLATIONS

Please report any violations of the TOS to wao@po.jaring.my (please attention to Legal Disclaimers)