Our Services

You are here! > Home > About Us > Our Services

Our Services

We provide free and confidential services to women and children who experience abuse. 


1) WAO Hotline and TINA (SMS/WhatsApp line)

  • WAO Hotline: +603 7956 3488 (Monday to Saturday: 9am - 5pm. Also Tuesday, Wednesday & Friday: 7pm - 10pm)
  • TINA (SMS/WhatsApp line) : +6018 988 8058 (24 hours)
  • We can provide advice and help you explore your options.
  • The WAO Hotline and TINA are entry points to obtain other WAO services.


2) Counselling

  • Our professional counsellors can help you work through the emotions and trauma you face.


3) Shelter

  • Upon assessing your needs, we may provide shelter to you and your children.


4) Case management

  • We can assist you to obtain protection from government agencies such as the police, hospitals, welfare department, etc.